Privacy Policy
This policy explains how CopperCleanPro collects, uses, and protects information submitted through our website and B2B inquiry channels.
Overview
CopperCleanPro (coppercleanpro.com) is a B2B supplier specializing in surface cleaning chemical solutions for copper and copper alloys. We serve industrial buyers including copper processing plants, brass parts manufacturers, hardware factories, electronic component companies, automotive parts manufacturers, surface treatment service providers, and industrial cleaning agent distributors worldwide.
This Privacy Policy describes how we collect, use, store, and protect personal and business information submitted through our website, contact forms, email inquiries, and WhatsApp communications. By using our website or contacting us for business purposes, you agree to the practices described in this policy.
We do not engage in retail sales and do not market to individual consumers. All data processing activities described herein are conducted in the context of B2B business relationships.
Information We Collect
We collect information only as necessary to respond to B2B inquiries and provide technical support. This includes:
Business Contact Information
- Name and job title of the contact person
- Company name and business type
- Business email address
- Phone number or WhatsApp contact
- Country or region
Technical Inquiry & Sample Testing Data
When requesting product recommendations or sample testing, you may voluntarily provide:
- Material type (e.g., red copper, brass, copper alloy)
- Surface problems and cleaning requirements
- Current cleaning process and methods
- Workpiece photos or technical drawings (shared voluntarily)
- Estimated purchase volume and procurement timeline
Website Usage Data
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent, and referring URLs
- Search terms used to find our website
How We Use Your Information
All information collected is used exclusively for legitimate B2B business purposes:
Inquiry Response
To respond to product inquiries, technical questions, and requests for TDS/SDS documentation.
Sample Testing Support
To recommend appropriate products and usage parameters based on your material type, surface problems, and process requirements.
Technical Documentation
To provide relevant TDS, SDS/MSDS, process flow suggestions, and bulk application guidelines.
Order & Supply Management
To process bulk purchase orders, coordinate shipments, and manage ongoing B2B supply relationships.
Website Improvement
To analyze website usage patterns and improve content relevance for industrial buyers and procurement professionals.
Business Communications
To send relevant product updates, technical notices, or follow-up communications to existing or prospective B2B customers who have expressed interest.
We do not sell, rent, or use your information for consumer advertising, behavioral profiling, or any purpose unrelated to our B2B copper cleaning chemical business.
Information Sharing
We do not sell or trade your personal or business information to third parties. Information may only be shared in the following limited circumstances:
Service Providers
Trusted third-party service providers who assist in operating our website, email communications, or logistics -- strictly bound by confidentiality obligations and permitted to use information only for specified service purposes.
Legal Obligations
When required by applicable law, regulation, court order, or governmental authority, including export compliance and trade regulations relevant to chemical products.
Business Transfers
In the event of a merger, acquisition, or sale of business assets, customer and inquiry data may be transferred as part of the transaction, subject to equivalent privacy protections.
With Your Consent
In any other situation where we have obtained your explicit prior consent.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and understand how industrial buyers interact with our content.
| Cookie Type | Purpose | Can Be Disabled |
|---|---|---|
| Essential | Required for basic website functionality, form submissions, and session management. | No |
| Analytics | Understand which product pages and technical content are most relevant to B2B visitors (e.g., Google Analytics). | Yes |
| Preference | Remember language preferences and previously viewed product information. | Yes |
You can manage or disable non-essential cookies through your browser settings. Disabling cookies may affect certain website features but will not prevent you from contacting us via email or WhatsApp.
Data Retention
We retain information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law:
Active B2B customer records, order history, and technical correspondence -- retained for ongoing supply relationship management and legal compliance.
Inquiry and sample testing requests that did not result in an order -- retained for follow-up and product improvement purposes.
Anonymized website analytics data -- retained in aggregated form for trend analysis and content optimization.
After the applicable retention period, data is securely deleted or anonymized. You may request earlier deletion by contacting us (see Section 11).
Data Security
We implement appropriate technical and organizational measures to protect your business information against unauthorized access, alteration, disclosure, or destruction:
- SSL/TLS encryption for all data transmitted through our website
- Access controls limiting data access to authorized personnel involved in B2B operations
- Secure storage of inquiry records and technical correspondence
- Regular review of data handling practices to align with industry standards
Note: While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We encourage you to use secure channels when sharing sensitive technical or commercial information.
Your Rights
Depending on your location, you may have certain rights regarding your personal and business information. We respect these rights and will respond to valid requests within a reasonable timeframe:
Right of Access
Request a copy of the personal or business information we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete information in our records.
Right to Erasure
Request deletion of your data, subject to legal retention requirements.
Right to Object
Object to processing of your information for direct marketing or communications purposes.
Right to Portability
Request your data in a structured, machine-readable format where technically feasible.
Withdraw Consent
Withdraw previously given consent for communications or data processing at any time.
To exercise any of these rights, please contact us using the details in Section 11. We will verify your identity before processing requests to protect your information.
International Data Transfers
CopperCleanPro is based in China and serves B2B customers across multiple international markets including Southeast Asia, India, the Middle East, Japan and South Korea, Europe, and North America.
When you contact us from outside China, your information will be transferred to and processed in China. We ensure that such transfers are handled with appropriate safeguards:
- Data is used exclusively for the B2B business purposes described in this policy
- Security measures described in Section 7 apply to all data regardless of origin
- We comply with applicable Chinese data protection laws and respect the privacy rights of international B2B contacts
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the services we offer. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post the revised policy on our website at coppercleanpro.com
- Notify active B2B customers via email where the changes significantly affect how we handle their data
Your continued use of our website or engagement with our B2B services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact us through any of the following channels:
We aim to respond to all privacy-related inquiries within 5 business days.
© 2025 CopperCleanPro. All rights reserved. This Privacy Policy applies to coppercleanpro.com and all associated B2B inquiry channels.